Return Policy

At UKBrands4Less, we’re committed to ensuring your shopping experience is as seamless as possible. We understand that sometimes, items may not meet your expectations or may require returning. Our return policy is designed to make this process simple and hassle-free.

14-Day Satisfaction Guarantee

We offer a generous 14-day return window, counted from the date of delivery, during which you can return any item purchased from our website. If you’re not completely satisfied with your purchase, whether it’s due to size issues, product defects, or a change of mind, we’ve got you covered.

Easy Returns Process

Returning an item at UKBrands4Less is a breeze. Here’s how it works:

  1. Contact Us: Reach out to our dedicated customer support team via email or phone to initiate your return process. Provide your order number and a brief reason for the return.
  2. Prepare Your Item: Ensure the item is in its original condition, with all tags, packaging, and accessories intact. Please include the original invoice or packing slip in the package.
  3. Secure Packaging: Safely pack your item in a suitable box or package to prevent damage during transit.
  4. Return Shipping: You’re responsible for the cost of return shipping, except in cases of damaged or defective items. For damaged or defective items, kindly provide a video or picture showcasing the issue to expedite the return process.
  5. Tracking and Confirmation: We recommend using a trackable shipping method to ensure your return reaches us safely. Once we receive your return, we’ll inspect the item.

Refunds and Exchanges

Upon receiving your return and confirming that the item meets our return policy conditions, we will process your refund or exchange promptly. Refunds will be issued to your original payment method, while exchanges will be shipped to you at no additional cost.

Conditions for Returns

Please keep the following in mind when returning an item:

  • Items must be in their original condition with all tags, packaging, and accessories.
  • Personal care items, underwear, and swimwear are not eligible for returns due to hygiene reasons.
  • Returns should be initiated within 14 days of the delivery date.
  • We cannot accept returns on items that have been worn, washed, or altered.

Questions or Concerns

Our dedicated customer support team is here to assist you with any questions or concerns regarding our return policy. Feel free to reach out to us through our contact page, and we’ll be happy to assist you.

At UKBrands4Less, your satisfaction is our priority. Shop with confidence, knowing that we’ve got your back with our hassle-free return policy.